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The SRM Supplier Collaboration module provides complete control and organization over supplier documentation management. It allows for easy tracking of document validity, accelerates certificate renewal, and streamlines communication by automating activities. Combined with the Supplier Portal module, organizations can manage quality audit schedules and monitor the implementation of post-audit recommendations, making the system an integral part of a modern QMS and ERP system.
The system supports systematic supplier evaluation based on various criteria—quality, price, timeliness, and compliance with contract requirements. It enables monitoring supplier performance, identifying areas for improvement, and making decisions about further cooperation, while also generating reports and analyzing results to select the best business partners.
The module also manages supplier complaints, allowing them to be recorded, classified, and tracked. This allows the organization to identify issues more quickly, monitor complaint resolution times, and implement corrective and preventive actions. It supports effective communication with suppliers, increasing transparency and strengthening business relationships.
Additionally, the module enables supplier audits to assess their processes, procedures, and compliance with quality and contractual requirements. Scheduling audits, creating checklists, recording results, and tracking corrective actions helps maintain high standards of quality and delivery reliability, minimizing the risk of errors and delays.
Key benefits of the module
Supplier documentation management
Checking the validity of certificates and documents.
Supplier evaluation
Monitoring results and supporting business decisions.
Complaint management
Quickly identify problems and implement corrective actions.
Conducting supplier audits
Control of compliance of processes and procedures with quality requirements.
Automation of processes and notifications
Improving work and increasing the effectiveness of cooperation.
Strengthening relationships with suppliers
Transparency of operations and better business communication.
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